Made for the questions your team answers every day
Different businesses, same problem: the same questions, day and night, on the website and in the inbox. Here's how teams like yours use Buddy.
E-commerce
Buddy answers policy questions with a citation, takes shoppers to the returns page, looks up orders through your API, and drafts Gmail replies overnight.
- Order lookups through your API
- Returns and shipping answers with sources
- Email drafts ready every morning
The problem
“Shipping, returns and “where is my order?” all day, in chat and by email.”
With Buddy
Order lookups through your API · Returns and shipping answers with sources · Email drafts ready every morning
SaaS
Trained on your docs and changelog, Buddy answers with a link to the right article and opens the exact settings page the user needs.
- Docs-grounded answers
- “Take me there” navigation
- REST API for in-app help
The problem
“Users don't read the docs, and the same “how do I…?” tickets pile up.”
With Buddy
Docs-grounded answers · “Take me there” navigation · REST API for in-app help
Agencies
Create one agent per client, each locked to that client's domain and branded their way, on one Pro bill with unlimited agents.
- Unlimited agents on Pro
- Per-client domain locks
- No branding fees
The problem
“Every client wants a chatbot, and per-agent pricing eats the margin.”
With Buddy
Unlimited agents on Pro · Per-client domain locks · No branding fees
Clinics & services
Buddy answers around the clock, captures booking requests, and PII redaction plus IP and country rules keep data tight.
- 24/7 answers and lead capture
- PII redaction
- IP and geo rules
The problem
“Hours, services and booking questions arrive after hours, and privacy matters.”
With Buddy
24/7 answers and lead capture · PII redaction · IP and geo rules
Law, accounting & real estate
Buddy qualifies enquiries with a form, answers routine questions, and hands complex matters to your team with a summary.
- After-hours lead capture
- Human handoff with summary
- Leads pushed to your CRM
The problem
“Leads arrive after hours and complex questions need a professional.”
With Buddy
After-hours lead capture · Human handoff with summary · Leads pushed to your CRM
Don't see your industry? If your customers ask questions, Buddy can answer them.
Put your support on autopilot, without losing the human touch
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