Everything your support team wishes it had

Paste a single script tag into WordPress, Shopify, Webflow, Wix, React or plain HTML, or share a hosted chat page.

Replies appear word by word with links to the sources they came from, so visitors can check the answer.

The agent knows which page the visitor is on and uses it to give a more relevant answer.

Visitors can ask in their own language and the agent answers in it.

Colours, launcher, avatar, welcome message and starter questions, previewed live. Custom CSS on Pro.

The widget runs inside a Shadow DOM, so it never clashes with your site's CSS, and it works on phones.

Thumbs up or down on each reply feeds your CSAT score and shows you what to improve.

Open with a nudge after a delay, on exit intent or on specific URLs.

Crawls your sitemap and links, skips thin pages, and only reprocesses pages that changed.

PDF, Word, PowerPoint, Excel, TXT, Markdown, CSV and HTML uploads, plus pasted text for anything that isn't online.

Add exact question-and-answer pairs for the questions that have to be answered word for word.

Weekly or daily syncs, plus one-click re-sync whenever you publish something new.

Look at every indexed page and the exact passages the agent retrieves, and switch sources on or off.

Low-confidence answers are collected in one place, so you can see what content is missing.

Restrict it to your knowledge base, set a fallback message, and keep it on topic.

Chat with your agent, and see which sources it used, before it goes live.

Sync workspaces and folders automatically.

Website chats and email threads from every agent, with status filters, tags and search.

Visitors can ask for a person at any time. You get a handoff with a summary and urgency.

Answer from the inbox. Chat visitors see it in the widget, and email replies go out in-thread.

Every lead from every agent in one searchable table, linked to the conversation it came from.

Download conversations (optionally with full transcripts) and leads to Excel or CSV.

Owners, admins, agents and read-only viewers, each with clear permissions.

The widget only runs on sites you approve, so nobody can put your agent (and your bill) on their page.

Allow or block visitors by IP range or country. Pro.

Your site signs logged-in users' details (JWT), so the agent knows who it's talking to and can't be spoofed.

Emails, phone numbers and card numbers are masked in stored transcripts. Pro.

Who changed what and when, including API-key actions, with filters and Excel export. Pro.

Per-visitor and per-agent limits, an optional Cloudflare Turnstile check, and a daily AI spend ceiling per workspace stop scripted abuse before it reaches your bill.

Find everything stored about one person by email or visitor id, export it as JSON or delete it permanently. Every request is audited.

Every workspace's data is separated at the database level with row-level security.

Keep conversations for 30 days, 90 days, a year or longer; older data is purged automatically.