Inbox & handoff
One inbox for AI and human replies
Chats and emails from every agent land in one inbox. When the AI isn't sure, it hands the conversation to your team, so nobody gets stuck.
Acme Assistant
Replies instantly
Do you ship to Canada? And how long does it take?
Ask anything…
1 inbox
for chat and email
Handoff
when a human is needed
Excel/CSV
exports, transcripts included
What you get
Unified inbox
Website chats and email threads from every agent, with status filters, tags and search.
Talk to a human
Visitors can ask for a person at any time. You get a handoff with a summary and urgency.
Reply as your team
Answer from the inbox. Chat visitors see it in the widget, and email replies go out in-thread.
Contact submissions
Every lead from every agent in one searchable table, linked to the conversation it came from.
Export anything
Download conversations (optionally with full transcripts) and leads to Excel or CSV.
Roles for your team
Owners, admins, agents and read-only viewers, each with clear permissions.
Put your support on autopilot, without losing the human touch
14 days of Growth free. No card required. Live in minutes.