Your inbox, answered in your voice
Connect Gmail or Outlook in two clicks. Buddy drafts replies in the original thread, from your own address, and sends them itself only when you let it.
Hi, my jacket arrived in the wrong size. Can I return it, and how long does the refund take?
Hi Sam, sorry about the size mix-up. You can return it free within 30 days using the label linked below, and the refund lands 3–5 days after we receive it.
What you get
Native Gmail & Outlook
Connect with OAuth. No forwarding rules and no DNS changes. Works with Google Workspace and Microsoft 365.
Draft, or auto-send when confident
Start in draft-only mode. Turn on auto-send once you trust it, gated by a confidence threshold you set.
Replies in the original thread
Correct threading and your own address, so customers get a normal reply, not a ticket-system email.
Learns from your past emails
Import your sent history to build an answer bank and a tone profile, so replies sound like you. Included on Pro.
Smart filters and loop protection
Skips newsletters, auto-responders and threads a human already answered, so it never gets into a reply loop.
You choose what gets auto-sent
Allow auto-send only for categories like shipping or pricing. Refunds, legal questions, complaints and upset customers stay as drafts for you.
Put your support on autopilot, without losing the human touch
14 days of Growth free. No card required. Live in minutes.